At Magenta Services, we take your privacy seriously. Whether you’re a client, contractor, or visitor to our website, we’re committed to safeguarding your data with complete transparency and in full compliance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

 

1. Who We Are

Magenta Services provides specialist payroll solutions across the UK. In the course of our services, we may collect and process personal data to deliver efficient, compliant, and secure payroll support.

 

2. What Data We Collect

Depending on your relationship with us, we may collect the following:

• Full name and contact details (email, phone number)

• National Insurance number and UTR (for CIS workers)

• Payroll, payment, and timesheet data

• Company information (if applicable)

• Communications and support history

• IP address and usage data (from our website)

We only collect the data we need to perform our services or respond to your enquiries.

 

3. How We Use Your Data

We use your data to:

• Deliver payroll and related services

• Manage your account and provide customer support

• Ensure compliance with HMRC and legal obligations

• Respond to queries or provide information

• Improve our website and communication efficiency

We do not sell or share your data for marketing purposes.

 

4. How We Store and Protect Your Data

All personal data is securely stored using encrypted systems and access is restricted to authorised personnel only. We apply strict internal controls and follow industry best practices to prevent unauthorised access, disclosure, or loss.

 

5. How Long We Keep Your Data

We retain your data only as long as necessary to meet our legal, contractual, and service obligations. In most cases, payroll data is retained for up to six years in accordance with HMRC regulations.

 

6. Sharing Your Data

We may share your data with:

• HMRC and regulatory bodies (as legally required)

• Payroll software and cloud services (under strict data processing agreements)

• Subcontracted service providers (if applicable and contractually bound by confidentiality)

We never share your data outside the UK unless required and safeguarded by appropriate legal measures.

 

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion (in certain circumstances)

• Object to or restrict certain types of processing

• Withdraw consent (where applicable)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at info@magentaservices.co or call 03330 155516.

 

8. Cookies & Website Use

Our website may collect anonymised usage data via cookies to help us improve performance and user experience. You can manage or disable cookies in your browser settings.

 

9. Changes to This Policy

We may update this policy occasionally to reflect changes in law or our services. Any significant updates will be posted clearly on our website.

 

Contact Us

For any questions or concerns about this policy or your data:

Email: info@magentaservices.co
Phone: 03330 155516